Refund policy
Last updated: May 13, 2026
At Nice Shrooms, we want you to love your purchase. We offer a 30-day satisfaction guarantee on all products.
Eligibility for Returns Returns are accepted only on unopened and unused packages. Once a product has been opened or used, it cannot be returned or refunded for hygiene and safety reasons.
How to Request a Return
- Email us at cs@niceshrooms.com within 30 days of receiving your order.
- Include your order number and the reason for the return.
- We will send you return instructions and a prepaid return label if eligible (or instructions to ship it back).
Refund Process
- Refunds will be issued to your original payment method.
- Original shipping costs are non-refundable.
- You are responsible for return shipping costs.
- Once we receive and inspect the unopened product, we will process your refund within 5–7 business days.
Non-Returnable Items
- Any opened or used products
- Products damaged after delivery
- Returns received after 30 days from delivery date
- Any items marked as final sale (if applicable)
Questions? If you have any questions about our returns process, please contact us at cs@niceshrooms.com. We usually reply within 1 business day.
Thank you for shopping with Nice Shrooms!
